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In
the first of a new series of reports on the PR scene around
Ketchum's Asia Pacific Network, Praveen Rikhy, Managing
Director, Melcole Public Relations gives us an insight into
the growth of the industry in Asia's second fastest growing
economy, India
It's
an understatement to say that it is boom time for business
in India. This is opening up huge opportunities in PR with
the expanding horizontal frame for ancillary and support
services. But break-neck growth is not without its challenges.
PR is under pressure to perform better and faster whilst
doing it for a lot less and delivering a lot more.
PR
has struggled in India. In the eighties it evolved slowly
in a near-barren usage landscape. Growth followed to keep
pace with the expanding Indian economy and IT boom of the
nineties before downsizing as the bubble burst towards the
end of the decade.
All
of these tribulations ended up, I believe, strengthening
the fundamentals of the business in India creating performance
and services indices in double quick time. Now PR is a qualified
practice with established benchmarks that is allowing firms
like MelCole to position themselves in a global service
industry to a multitudinous influx of MNCs that are buying
into the India story.
Media
too has undergone a metamorphosis, not just in the expanding
TV networks, newspaper editions and new media brands but
also in terms of market segmentation, quality of content
and range. A growing middle class and an army of the newly
educated are making huge demands on information. While the
internet is the new star on the horizon we are also witnessing
a glorious revitalisation of radio and traditional channels
of communication.
The
challenges ahead are a combination of ramping up quickly
in size and structure. Some consolidation in the industry
has already begun with principal companies buying out subsidiaries
in the subcontinent. But this brings concerns as consolidation
creates unequal equations in the industry triggering off
a series of knee jerk affiliations, responses and reactions.
However, the maturity of the PR industry in India should
take care of fissures as they come along and overall it
can be safely expected that the industry will come out the
better for it.
About MelCole PR:
MelCole
PR is India's first stand-alone professional PR practice
and has traversed the entire Indian economic story. MelCole
PR established the market's first alliance with an international
company with Ketchum in 1989. This exclusive affiliation
has played a key role in bringing PR on par with global
practices in India. MelCole has established practice areas
in Technology and Health and Brand alongside MelCole's core
expertise in public affairs and crisis communications following
the formidable reputation of founder M.L. Kaul, whose 'Communication
in a Crisis Situation' has become a textbook for PR professionals
in India.
MelCole
is today a three-city operation headquartered in New Delhi
and offices in Bangalore and Mumbai. Associate networks
in other cities give the agency an all-India footprint.
MelCole PR has handled diverse accounts and continues to
offer PR advice and expertise to a growing list of demanding
clients.
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